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Dimplex fireplace surrounds (mantels) and trims covered by
this limited warranty have been tested and inspected prior to
shipment and, subject to the provisions of this warranty,
Dimplex warrants such products to be free from defects in
material and workmanship for a period of 1 year from the date
of first purchase of such products.
The limited 2 year warranty period for products other than
fireplace surrounds (mantels) and trims and the limited 1 year
warranty period for fireplace surrounds (mantels) and trims
also applies to any implied warranties that may exist under
applicable law. Some jurisdictions do not allow limitations on
how long an implied warranty lasts, so the above limitation
may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have
been repaired (except by Dimplex or its authorized service
representatives) or otherwise altered. This limited warranty
does further not apply to defects resulting from misuse,
abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect power
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical
Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cambridge Ontario, Canada
N1 R 7G8. Please have proof of purchase, catalogue/model
and serial numbers available when calling. Limited warranty
service requires a proof of purchase of the product.