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W415-0369 / C / 11.21.05
When lighting and re-lighting, the gas knob cannot be turned
from pilot to off unless the knob is depressed.
1. Stop! Read the safety information on the operating label.
2. Turn the gas knob clockwise to off.
3. Wait five (5) minutes to clear out any gas. If you smell gas
including near the floor, stop! Follow "b" on the operating la-
bel. If you don't smell gas go to the next step.
4. If fireplace is equipped with flame adjustment valve turn
clockwise to off.
5. Find pilot located in front of back log.
6. Turn gas knob counter-clockwise to pilot.
7. Depress and hold gas knob while lighting the pilot with the
push button ignitor. Keep knob fully depressed for one minute,
then release. If pilot does not continue to burn repeat steps 3
through 7.
8. With pilot lit, turn gas knob counter-clockwise to on.
9. If equipped with flame adjustment valve, push and turn knob
to high.
10. If equipped with remote on-off switch, main burner may not
come on when you turn the valve to on or high. Remote switch
must be in the on position to ignite burner.
Air shutter adjustment must only be done by a quali-
fied gas installer!
Closing the air shutter will cause a more yellow flame, but
can lead to carboning. Opening the air shutter will cause a
more blue flame, but can cause flame lifting from the burner
ports. The flame may not appear yellow immediately; al-
low 15 to 30 minutes for the final flame colour to be estab-
lished. Opening the air shutter
will also reduce exhaust odours.
See Trouble Shooting Guide.
CAUTION: Label all wires prior to disconnection when serv-
icing controls. Wiring errors can cause improper and dan-
gerous operation. Verify proper operation after servicing.
This heater should be inspected and serviced before use
and at least annually by a qualified service person. The
fireplace area must be kept clear and free of combustible
materials, gasoline or other flammable vapours and liq-
uids. The flow of combustion and ventilation air must not
be obstructed.
2. Keep the control compartment, logs, burner, air shutter
opening and the area surrounding the logs clean by vacu-
uming or brushing, at least once a year.
3. Check to see that all burner ports are burning. Clean
out any of the ports which may not be burning or are not
burning properly.
4. Check to see that the pilot flame is large enough to
engulf the thermocouple and thermopile and promptly ig-
nites the main burner.
6. Check to see that the main burner ignites completely
on all openings when the gas knob for the burner is turned
on. A 5 to 10 second total light-up period is satisfactory. If
ignition takes longer, consult your Napoleon dealer / dis-
If heater keeps shutting off, have it serviced. Keep
burner and control compartment clean.
When lit for the first time, the fireplace will emit a slight
odour for a few hours. This is a normal temporary con-
dition caused by the curing of the logs and the "burn-
in" of internal paints and lubricants used in the manu-
facturing process and will not occur again.
After extended periods of non-operation such as fol-
lowing a vacation or a warm weather season, the fire-
place may emit a slight odour for a few hours. This is
caused by dust particles burning off.
Do not use a mobile or land phone.
If you cannot reach your gas supplier, call the fire department.
Turn off all gas to the fireplace.
Do not try to light any appliance.
Immediately call your gas supplier from a
neighbour's phone. Follow the gas supplier's instructions.
A. This fireplace is equipped with a pilot which must be lit by hand
while following these instructions exactly.
B. Before operating smell all around the fireplace area for gas and
next to the floor because some gas is heavier than air and will
settle on the floor.
C. Use only your hand to turn the gas control knob / manual shut-
off knob. Never use tools. If the knob will not turn by hand, do not
try to repair it. Call a qualified service technician. Force or at-
tempted repair may result in a fire or explosion.
D. Do not use this fireplace if any part has been under water.
Immediately call a qualified service technician to inspect the fire-
place and replace any part of the control system and any gas
control which has been under water.
• Push in gas control knob slightly and turn clockwise to
off. Do not force.
Cleaning Stainless Steel: Do not use abrasive cleaners to
clean any painted, porcelain or stainless steel parts. To
clean stainless surfaces, use a stainless steel cleaner or
a non-abrasive cleaner. Always wipe in the direction of the
grain. Do not use steel wool, as it will scratch the finish.
Stainless steel parts will discolour when heated, usually
to a golden or brown colour. This discolouration is normal
and will not affect the performance of the appliance.
NG 7/16"