Napoleon Fireplaces Outdoor Fireplace GSS36N User Manual

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12
W415-0369 / C / 11.21.05
SYMPTOM PROBLEM TEST SOLUTION
Remote wall
switch is in "OFF"
position; main
burner comes on
when gas knob is
turned to "ON" po-
sition.
Wall switch is mounted up-
side down
- reverse.
Faulty valve.
- replace.
- replace.Remote wall switch is
grounding.
- check for ground (short); repair ground or replace wire.Remote wall switch wire is
grounding.
Carbon is being
deposited on, logs
or combustion
chamber surfaces.
Flame is impinging on the
logs or combustion cham-
ber.
- check that the logs are correctly positioned.
- open air shutter to increase the primary air.
- check the input rate: check the manifold pressure and orifice size
as specified by the rating plate values.
- close mesh screens.
Air shutter has become
blocked
- ensure air shutter opening is free of lint or other obstructions.
Pilot goes out
while standing;
Main burner is in
'OFF' position.
Gas piping is undersized. - turn on all gas appliances and see if pilot flame flutters, dimin-
ishes or extinguishes, especially when main burner ignites. Monitor
appliance supply working pressure.
- check if supply piping size is to code. Correct all undersized piping.
Flames are con-
sistently too large
or too small.
Carboning occurs.
- check pressure readings:
Inlet pressure can be checked by turning screw (A) counter-clock-
wise 2 or 3 turns and then placing pressure gauge tubing over the
test point. Gauge should read 7" (minimum 4.5") water column for
natural gas or 13" (11" minimum) water column for propane. Check
that main burner is operating on "HI".
Outlet pressure can be checked the same as above using screw (B).
Gauge should read 3.5" water column for natural gas or 10" water
column for propane. Check that main burner is operating on "HI".
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN
SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.
Leak test with a soap and water solution.
Unit is over-fired or under-
fired.
High Wind. - unit has been exposed to a high wind condition.
A “sheltered” area is recommended for the installation location.
- close mesh screens.

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