3.4
Owner's of the Dimplex Indoor Fireplace DFG3033 gave it a score of 3.4 out of 5. Here's how the scores stacked up:
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shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period of
1 year from the date of rst purchase of
such products. Warranty services do not
include in-home services.
The above section is a summary only of
your warranty rights. Please review the
remaining provisions of this warranty
for your specic rights.
The limited 5 year warranty period for
products other than replace surrounds
(mantels) and trims and the limited 1 year
warranty period for replace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-
346-7539), or 1367 Industrial Road,
Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/
model and serial numbers available when
Warranty
calling. Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during (i) the 5 year limited warranty
period for products other than replace
surrounds (mantels) and trims, and (ii)
the 1 year limited warranty period for
surrounds (mantels) and trims, you have
the following rights:
Limited warranty service will be •
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.
For products (other than surrounds •
(mantels) and trims) for the period
ending at midnight on the rst
anniversary of the date of rst
purchase, Dimplex will in its sole
discretion either repair or replace
such defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is not
commercially practicable or cannot
be timely made, Dimplex may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part. This limited warranty
entitles the purchaser to on-site or in-
home warranty services. Accordingly,
Dimplex will be responsible for all
labour and transportation costs
associated with the repair or
replacement of the product or part
except as follows: (i) charges may
be levied for travel costs incurred to
travel to the purchaser’s site where the
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